Customer Service / Logistics Coordinator
Core
Support day-to-day fulfilment activities, ensuring accuracy in data entry, documentation, and stock coordination while serving as the first point of contact for customer inquiries.
Role type
Entry-level Customer Service / Logistics Coordinator
Builds
Order handovers, stock transfers, and scheduled deliveries for Eco Outdoor's natural stone and architectural surfaces
Domain
Retail / Supply Chain / Logistics
Deliverable
product features
Required skills
Data entry, stock coordination, scheduling deliveries, conflict resolution, ERP system usage, SOP documentation
Preferred skills
Experience in customer service, logistics, or warehouse fulfilment
Responsibilities
Supporting order handover with accurate data entry, serving as first point of contact for customer inquiries, assisting in stock transfer coordination, scheduling deliveries, updating internal systems, escalating delays or anomalies, attending WIP meetings
Seniority
Entry-level, 0–1 years experience