Service Coordinator | Electronic Security
Core
Coordinate and schedule Electronic Security Technicians for servicing, maintenance, testing, and fault finding across customer sites in Perth and regional WA.
Role type
Service Coordinator (Electronic Security)
Builds
Field service operations for electronic security systems
Domain
Security services / Field operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
scheduling, workload coordination, customer liaison, work order management, data entry, travel coordination, purchase order processing, MS Office (Outlook, Word, Excel)
Preferred skills
Pronto, Salesforce, ERP/CRM systems, electronic security industry knowledge
Responsibilities
Schedule Electronic Security Technicians across customer sites; Coordinate workloads and adjust priorities; Liaise with customers regarding technician attendance; Communicate schedule changes to technicians; Raise and maintain work orders; Record and update job information; Organize spare parts and equipment; Coordinate technician travel; Provide administration support.
Seniority
Individual Contributor