Cafe Team Leader - Cornerstone
Core
Lead and support café operations during service periods in a high-volume environment, ensuring food, beverage, and service standards are maintained.
Role type
Cafe Team Leader
Builds
Coffee, fresh food, and service experiences for club members and guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Leadership, team coaching, customer service, conflict resolution, operational compliance (RSA/RCG/food safety), training delivery
Preferred skills
Hands-on leadership style, ability to remain calm during peak periods, proactive approach
Technologies
None
Responsibilities
Lead and support café operations during service periods, Supervise, coach and motivate team members, Ensure all food, beverage and service standards are consistently maintained, Delegate tasks and coordinate team activities, Manage customer enquiries and resolve issues, Provide training, coaching and ongoing performance feedback
Seniority
Mid-level, hands-on IC
