Agent Development Manager
Core
Design and scale AI agent development strategies and playbooks for enterprise customers to deploy conversational AI across voice, chat, email, and SMS channels.
Role type
Senior IC Agent Development Manager (Strategy & Operations)
Builds
Scalable AI agent implementations for enterprise clients
Domain
Conversational AI / Enterprise Software
Deliverable
production ML models | product features
Required skills
AI agent build strategy, SaaS platform integrations, API fluency, operational playbook design, cross-functional stakeholder alignment, data-driven execution
Preferred skills
Enterprise CRM/Helpdesk systems (Zendesk/Salesforce), building new functions from scratch, advanced AI tool usage for workflow automation
Responsibilities
Lead AI agent builds from zero to one, design tailored agent development strategies, improve build speed and consistency via automation, guide complex rollouts and align stakeholders
Seniority
Senior, hands-on IC