Design Operations Lead
Core
Support day-to-day operations of a global product design organization by improving workflows, tools, and systems to enable teams to deliver better outcomes.
Role type
Design Operations Lead
Builds
Operational systems, planning cadences, and documentation for a global product design team
Domain
Digital safety / Cybersecurity
Required skills
Planning and facilitation, Workflow optimization, Project tracking, Documentation management, Cross-functional coordination, Process improvement
Preferred skills
Experience with modern design tools, Agile methodologies, Stakeholder management
Technologies
JIRA, Figma, ClaudeCode
Responsibilities
Facilitate core planning cadences (sprint planning, retrospectives, critiques), Implement workflow and process improvements, Partner with design leads on timelines and delivery checkpoints, Own and evolve project-tracking systems, Maintain team documentation and briefs, Create structure around design handoffs and rituals
Seniority
Mid-Senior, hands-on IC