Regional Delivery & Install Team Lead - NSW
Core
Lead the day-to-day operation of the regional Delivery & Installation function in NSW, coordinating people, vehicles, and schedules to ensure safe, efficient, and on-time product delivery and installation for customers.
Role type
Senior operational team lead (last-mile logistics and appliance installation)
Builds
Physical delivery and installation of premium appliances
Domain
Home appliances / Last-mile logistics
Deliverable
physical/clinical work
Required skills
Last-mile logistics management, team leadership and coaching, resource and capacity planning, stakeholder management, data analysis and reporting, safety compliance (WHS)
Preferred skills
Experience with ERP and cloud-based platforms (JDE, Salesforce), Microsoft Office proficiency
Technologies
JDE, Salesforce, Microsoft Office, ERP systems
Responsibilities
Oversee daily delivery and installation schedules; optimize vehicle and route capacity; manage relationships with logistics partners; ensure safety standards across vehicle and site operations; report on delivery performance and customer NPS; coach and develop direct reports.
Seniority
Senior, hands-on IC with team leadership
