Customer Service/ Sales Support
Core
Liaise with customers and provide support for the sales team by answering inquiries, resolving issues, and providing distribution timeframes.
Role type
Customer Service / Sales Support
Builds
Sales orders and quotations
Domain
Business packaging solutions for global export
Deliverable
product features
Required skills
Customer service experience, ERP system usage, Microsoft Office proficiency, data entry, internal liaison
Responsibilities
Answer in-bound phone inquiries, prepare quotations and enter sales orders, enter data into the company ERP system, ensure administration and documentation are completed efficiently, liaise with internal departments to ensure delivery of goods
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