Customer Service Officer, Park Centre
Core
Part-time Customer Service Officer ensuring smooth, efficient operation of a shopping centre by serving as a brand ambassador and primary resource for tenants, customers, and contractors.
Role type
Customer Service Officer (Property Management)
Builds
Shopping centre operations and tenant/customer experience
Domain
Real Estate / Retail Property
Deliverable
product features
Required skills
Customer service, brand ambassadorship, stakeholder relationship management, property inspection, WHS compliance, Microsoft Office, verbal and written communication
Preferred skills
Warm and engaging personality, ability to work independently and collaboratively, professional appearance
Responsibilities
Serve as primary resource for information and assistance for tenants, customers, and contractors; conduct daily property inspections and report issues; ensure compliance with WHS policies; collaborate with Operations and Marketing teams on events and campaigns; maintain confidentiality and handle sensitive matters.
Seniority
Junior to Mid-level, Part-time