Home Claims Loss Assessor
Core
Assess residential property claims to determine cause, extent, and value of damage, guiding repair or settlement paths for customers.
Role type
Home Claims Loss Assessor
Builds
Residential property claims outcomes and repair/settlement solutions
Domain
Insurance / General Insurance / Construction
Required skills
Residential construction knowledge, Building inspection, Cost estimation, Insurance claims processes, On-site assessment, Supplier/Builder relationship management
Preferred skills
Technical building knowledge, Customer empathy, Complex matter resolution
Technologies
None stated
Responsibilities
Conduct on-site and desktop assessments to determine cause, extent and value of damage; Prepare clear scopes of work and cost estimates aligned to appropriate repair methods; Recommend optimal settlement options balancing customer needs, quality and cost; Build and manage relationships with builders, suppliers and restoration partners; Provide technical guidance to claims teams, including support on complex matters; Maintain accurate documentation and identify potential risks, issues or improvement opportunities
Seniority
Individual Contributor
