Technicien.ne en informatique - Québec/Lévis
Core
On-site and remote IT technician providing technical support, troubleshooting, and maintenance for small and medium-sized businesses in the Quebec/Lévis region.
Role type
Field IT Technician
Builds
IT infrastructure and support services for local SMEs
Domain
IT Services / Small Business Support
Deliverable
client delivery
Required skills
hardware troubleshooting, network configuration, customer service, system maintenance, problem-solving
Preferred skills
autonomy, adaptability, client communication
Technologies
Microsoft 365, Exchange, Intune, Active Directory, Windows Servers, networking (VPN, Wi-Fi), firewalls (Fortinet, Cisco, WatchGuard), backup solutions (Veeam, Acronis)
Responsibilities
diagnose and resolve technical issues on-site, install and maintain IT equipment and systems, provide professional customer support and follow-ups, improve technical environments
Seniority
Mid-level, hands-on IC
