Benefit Account Manager
Core
Manage assigned client accounts, coordinate benefit implementations and renewals, and negotiate rates with carriers to ensure high service levels.
Role type
Account Manager (Group Benefits)
Builds
Client benefit programs and renewal strategies
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Group benefits knowledge, carrier negotiation, compliance filing, data analysis, problem resolution
Preferred skills
Microsoft Office, Adobe, multi-tasking, regulatory interpretation
Technologies
Client/employee/carrier/payroll/HR platforms
Responsibilities
Coordinate implementation for new and renewing clients; negotiate benefits and rates with carriers; conduct pre-renewal and renewal meetings; perform first bill audits; ensure client compliance with benefits and contributions; maintain 24-hour response times for client requests.
Seniority
Mid-level, hands-on IC