Engineering Manager - Conversations
Core
Lead the engineering team building the omnichannel inbox (Conversations) that unifies SMS, email, WhatsApp, DM, and calls for SMBs.
Role type
Engineering Manager (Product Surface)
Builds
The Conversations omnichannel inbox platform
Domain
SaaS / AI-powered business operating system / Messaging infrastructure
Deliverable
product features
Required skills
Engineering management, product ownership, team leadership, omnichannel messaging systems, scalability, system integration
Preferred skills
Experience building high-scale messaging platforms, customer-centric product strategy
Technologies
Microservices, distributed data systems, API infrastructure
Responsibilities
Lead the team building the Conversations inbox, define the product vision for the omnichannel surface, ensure the platform is fast, reliable, and deeply integrated
Seniority
Manager, hands-on leadership