Case Manager
Core
Providing immediate and ongoing support to clients experiencing or at risk of homelessness through intervention options and personal program development.
Role type
Case Manager
Builds
Personalized housing and support plans for vulnerable individuals
Domain
Social Services / Homelessness Support
Deliverable
client delivery
Required skills
Case plan development, client engagement, housing options coordination, government income assistance navigation, service coordination, problem-solving
Preferred skills
Tertiary qualification in human services, direct experience with complex homelessness needs, understanding of housing policy
Technologies
None stated
Responsibilities
Engaging with clients to determine eligibility and refer to relevant services; Developing case plans with clients to achieve independence goals; Assisting clients in developing longer-term housing options; Ensuring clients maximize government and community income assistance; Initiating and maintaining contact with vulnerable clients; Coordinating and monitoring required services
Seniority
Mid-level, hands-on IC
