Project Manager – Business Process
Core
Own the full lifecycle of operational improvement, from identifying inefficiencies to designing, delivering, and embedding process fixes.
Role type
Senior Business Process & Project Manager
Builds
Operational improvements and process changes for a scaling SaaS business
Domain
Technology / SaaS operations
Required skills
Process mapping, project lifecycle management, data-driven business case development, stakeholder engagement, change management, benefits realization tracking, cross-functional coordination
Preferred skills
Lean Six Sigma Green Belt, PMP/PRINCE2/AgilePM certification, Visio/Miro/Lucidchart proficiency, MS Project/Jira/Smartsheet proficiency, SaaS sector experience
Technologies
Visio, Miro, Lucidchart, MS Project, Jira, Smartsheet, Monday.com
Responsibilities
Map and analyze current-state processes to identify inefficiencies; Design and validate future-state processes with stakeholders; Plan and manage improvement initiatives end-to-end; Coordinate cross-functional workstreams; Report progress and risks to senior leadership; Build engagement plans for change adoption; Track benefits realization post-implementation
Seniority
Senior, hands-on IC