Contract Manager
Core
Lead the strategic delivery, operational performance, and financial management of the South Bank Parklands precinct contract.
Role type
Senior Key Account Manager / Contract Manager
Builds
Integrated services and facilities management for a public precinct
Domain
Facilities Management / Public Asset Operations
Deliverable
client delivery
Required skills
P&L management, budgeting, commercial negotiations, workforce planning, stakeholder management, subcontractor management, HSEQ compliance, operational technology utilization
Preferred skills
Facilities management, integrated services, venue operations, public asset environments, workforce platforms (UKG/Kronos, Power BI, Tableau), leadership qualifications
Technologies
UKG, Kronos, Power BI, Tableau
Responsibilities
Provide strategic leadership across contract operations; ensure KPIs and SLAs are met; build trusted client relationships; drive service excellence and innovation; manage financial performance and commercial negotiations; oversee workforce planning and resource allocation; develop high-performing teams; champion safety culture and compliance; implement governance and risk management programs
Seniority
Senior, hands-on IC with leadership responsibilities