Crunch Fitness Club Lead (Multiple Locations)
Core
Deliver outstanding member experiences, maintain high service standards, and drive business growth across multiple Crunch Fitness club locations.
Role type
Senior IC club operations lead (fitness)
Builds
Member experiences, membership sales, and club performance
Domain
Fitness / Hospitality
Required skills
Membership sales, customer service, team supervision, goal driving, community partnership development, conflict resolution, shift planning, mentorship
Preferred skills
Hotels & hospitality background, retail background, F&B background, fitness passion
Technologies
N/A
Responsibilities
Welcome members at all touchpoints, handle inquiries and complaints, mentor junior staff on sales techniques, achieve membership sales goals, develop local community partnerships, monitor shift planning and checklists
Seniority
Senior, hands-on IC
