IT Business Analyst
Core
Act as a key link between business stakeholders and IT teams to translate business needs into innovative technology solutions and drive digital transformation.
Role type
Senior IT Business Analyst
Builds
Enterprise technology solutions, business process improvements, and system implementations
Domain
IT / Business Process / Enterprise Systems
Deliverable
product features
Required skills
Business process mapping, requirements gathering, stakeholder management, SQL, Agile delivery, ERP systems (Pronto, iScala, Epicor), functional specification writing, UAT support
Preferred skills
Business Intelligence (Power BI, Cognos), CBAP, PMP, enterprise transformation experience
Technologies
Pronto, iScala, Epicor, ServiceNow, CMDB, SQL, Power BI, Cognos (via careerplan.io/jobs/d9bb976d-0958-4ce1-baf3-642b91a9f300-it-business-analyst-at-johnson-controls)
Responsibilities
Build relationships with business stakeholders and IT teams to align technology with objectives; Gather, analyse, and document business requirements and functional specifications; Map current and future-state business processes and workflows; Support user acceptance testing (UAT) and solution deployment; Maintain solution documentation in ServiceNow and CMDB; Contribute to change management and training initiatives.
Seniority
Senior, hands-on IC