Personal Banker | Moonee Ponds | VIC
Core
Deliver exceptional customer service by meeting end-to-end banking needs, including inquiries, digital literacy support, and personalized lending solutions.
Role type
Frontline retail banking associate
Builds
Customer banking solutions and product recommendations
Domain
Consumer banking and retail finance
Deliverable
product features
Required skills
Customer service, face-to-face communication, phone communication, relationship building, sales, consumer lending knowledge
Preferred skills
Experience in consumer lending
Responsibilities
Assist customers with inquiries, educate customers on online platforms, recommend personalized loans and credit cards, build rapport with customers and colleagues
Seniority
Entry-level to Mid-level, full-time employee