Technical Support Specialist – Underground Mechanical Trades
Core
Provide on-site technical support, maintenance, and repair for HBT longwall machinery in underground mining environments.
Role type
Senior IC mechanical trades specialist (underground mining)
Builds
Maintained and optimized longwall equipment for coal mining customers
Domain
Mining (underground longwall) + Mechanical Engineering
Deliverable
physical/clinical work
Required skills
mechanical engineering trade certification, underground mining experience, equipment troubleshooting, root cause analysis, equipment health inspection, report writing, training delivery, safety compliance
Preferred skills
Certificate IV in mechanical engineering, trainer/assessor qualifications, familiarity with HBT equipment, coal board medical certification
Technologies
Microsoft Office (Excel, Word)
Responsibilities
Perform installation, commissioning, maintenance, repairs, and upgrades on HBT equipment; troubleshoot failures and conduct root cause analysis; conduct equipment health inspections and lifecycle audits; gather and analyze performance data; provide expert advice during breakdowns; deliver training to longwall personnel; identify new sales opportunities
Seniority
Mid-level, hands-on IC