Hospital Bookings Officer
Core
Facilitate efficient scheduling and booking processes for patients and clinicians within a private hospital setting.
Role type
Administrative Bookings Officer
Builds
Patient appointment schedules and theatre/procedural resource utilization plans
Domain
Healthcare / Hospital Administration
Deliverable
dashboards & analysis
Required skills
Scheduling, patient record management, telephone/email communication, hospital information systems, Microsoft Office, accuracy, time management
Responsibilities
Liaise with surgeons, practice managers, and clinical teams to facilitate patient bookings; Ensure booking information is accurate and processed within timeframes; Respond to telephone and email enquiries professionally; Support optimal utilisation of theatre and procedural resources; Maintain accurate patient and booking records in hospital information systems; Work collaboratively with multidisciplinary teams to support efficient patient flow.