Customer Operations Administrator
Core
Support retail and commercial sales consultants by managing the sales and delivery process, from initial enquiries and quotations to delivery coordination and invoicing.
Role type
Customer Operations Administrator
Builds
Sales orders, quotations, proposals, tender documentation, and delivery schedules for furniture and homewares projects.
Domain
Furniture retail and design industry
Deliverable
product features
Required skills
Sales administration, customer service, quotation preparation, delivery coordination, purchase order processing, warranty claims handling, stakeholder liaison
Preferred skills
Project management, furniture industry experience, report preparation
Responsibilities
Fielding customer enquiries, preparing quotes and tender documentation, coordinating deliveries with logistics, processing warranty applications, liaising with sales teams on delivery changes.
Seniority
Junior to Mid-level, hands-on IC