Assertive Outreach Worker
Core
Identify, engage, and support people sleeping rough in Melbourne to achieve sustainable housing outcomes through assertive outreach and case management.
Role type
Assertive Outreach Worker (Social Work/Human Services)
Builds
Street-level service delivery, interim housing support, and referrals to housing options for vulnerable individuals.
Domain
Social Services / Homelessness Support / Community Health
Deliverable
client delivery
Required skills
assertive outreach, case management, housing system knowledge, assessment tool utilization, advocacy, relationship building, boundary setting
Preferred skills
tertiary qualification in human services or social work, experience with marginalized populations, understanding of Child Safe Standards
Technologies
PC-based office applications, internet
Responsibilities
Finding and engaging people sleeping rough; providing purposeful assistance to clients with complex needs; completing referrals to service coordination projects; sensitively surveying people to provide program intelligence; offering timely support including assessment and advocacy; assisting clients in seeking suitable housing options.
Seniority
Mid-level, hands-on IC