Director Access and Patient Flow
Core
Lead the Clinical Coordination Centre to provide organisation-wide leadership for patient access, patient flow, and bed management across all services and campuses.
Role type
Senior health manager (Director of Access and Patient Flow)
Builds
Patient access pathways, bed management systems, and care progression workflows
Domain
Healthcare operations / Clinical governance
Required skills
Clinical governance, patient flow management, bed management, real-time coordination of admissions/transfers/discharges, budget and KPI development, risk management, strategic change leadership
Preferred skills
AHPRA registration (Nurse/Midwife/Allied Health), Masters level qualification, experience in clinical operations command centre models
Technologies
Microsoft Office suite, management and rostering systems
Responsibilities
Lead the Clinical Coordination Centre (CCC), manage access and bed management functions, oversee the Progression of Care Navigator team, coordinate patient transport services, develop and monitor budgets and KPIs, implement quality and safety standards
Seniority
Senior, strategic leadership