IT Systems Administrator
Core
Provide first and second-level IT support, manage user onboarding/offboarding, and maintain IT infrastructure including Microsoft 365, AWS, and SaaS applications.
Role type
Systems Administrator
Builds
Internal IT services and employee technology experience
Domain
Enterprise IT, Cloud (AWS), Identity Management
Required skills
Microsoft 365 administration, Entra ID management, AWS environment support, device management (Windows/MacOS), SaaS/PaaS administration, SSO configuration, network fundamentals, security policy implementation, incident management
Preferred skills
Experience with managed service partners, Essential 8 compliance knowledge, ISO 27001/SOC 2 familiarity, process improvement
Technologies
Microsoft 365, Entra ID, AWS, Windows, MacOS, SaaS, PaaS, Firewalls
Responsibilities
Resolve IT incidents and service requests, manage user access provisioning and deprovisioning, configure and maintain laptops and office technology, administer Microsoft 365 and identity controls, support AWS environment maintenance, manage SSO and application integrations, maintain hardware asset registers, support network and security maintenance, assist with security compliance activities, maintain systems documentation
Seniority
Mid-level, hands-on IC