Forward Deployed Engineer
Core
Embed directly with enterprise customers to deliver agentic voice AI solutions into their production environments, maximizing customer success and revenue.
Role type
Forward Deployed Engineer (solutions engineering)
Builds
Deployed, high-impact voice AI systems for enterprise workflows
Domain
AI/ML, Voice AI, Enterprise Software
Deliverable
production ML models | product features
Required skills
backend engineering, API integration, distributed systems, cloud infrastructure, containerization, enterprise security/compliance, ambiguity resolution, stakeholder communication
Preferred skills
forward-deployed/solutions engineering experience, AI/ML production deployment, real-time systems (voice/streaming), on-prem/hybrid infrastructure, multilingual support, startup experience
Technologies
AWS, GCP, Kubernetes
Responsibilities
Design, build, and deploy voice AI systems; lead end-to-end discovery, architecture, implementation, and rollout for strategic customers; diagnose and resolve integration failures and performance bottlenecks; identify new use cases and prototype solutions; surface recurring patterns to engineering and product teams; transform one-off solutions into repeatable playbooks and reference architectures
Seniority
Mid-Senior, hands-on IC