Head of Technical Operations
Core
Own the technology budget, capacity planning, and external vendor relationships while leading a team to shape investment and efficiency decisions for the technology portfolio.
Role type
Senior IC technical operations leader (budget & vendor management)
Builds
Technology budget allocations, capacity plans, vendor contracts, and operational dashboards
Domain
Travel technology / SaaS
Required skills
Technology budget management, capacity planning, vendor relationship management, contract negotiation, financial modelling, dashboard creation, executive communication, team leadership
Preferred skills
Experience in high-volume digital or consumer business (travel, e-commerce, fintech), Agile ways of working
Technologies
Financial modelling tools, dashboarding tools
Responsibilities
Own and manage the Technology budget; Lead headcount and capacity planning; Manage relationships with external technology vendors; Build and maintain dashboards and operational measures; Partner across Technology and Data to improve efficiency; Track benefits from investments; Lead, support and develop the team