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Return To Work Case Manager - Workers Compensation

Melbourne, Victoria💼 Full-time🗓 2026-09-17 → 2026-09-29

Core

Provide needs-based case management services to injured workers to facilitate timely treatment, ensure compensation entitlements, and promote return to work.

Role type

Workers' compensation case manager

Builds

Return-to-work outcomes and claim resolution for injured workers

Domain

Insurance / Workers' Compensation

Deliverable

client delivery

Required skills

Active claim management, entitlement administration, stakeholder liaison, medical management coordination, return-to-work planning, legal compliance knowledge, organizational planning, analytical reasoning, written communication, interpersonal skills, cultural sensitivity

Preferred skills

Experience with workplace injury rehabilitation, dispute resolution, workers' compensation law

Responsibilities

Manage active claims for compensation, ensure injured workers receive entitlements per the Workplace Injury Rehabilitation and Compensation Act 2013, liaise with workers, employers, and treating practitioners to support medical management and return to work activities

Seniority

Entry-level (4 weeks training provided)

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