YourLiebherrCareer: Product Support Advisor
Core
On-site technical expert providing high-level support, troubleshooting, and advice for Liebherr mining equipment to customers.
Role type
Senior IC product support advisor (mining equipment)
Builds
Operational uptime and performance for mining customers
Domain
Mining equipment / Heavy machinery
Deliverable
physical/clinical work
Required skills
diagnose complex mechanical systems, troubleshoot hydraulic systems, troubleshoot electrical systems, interpret engineering drawings, mentor apprentices and maintenance teams, build customer relationships
Preferred skills
experience with excavators, trade qualification in Mobile Plant/Diesel Fitting/Mechanical/Auto Electrical/High Voltage Electrical
Technologies
Liebherr mining equipment
Responsibilities
troubleshoot and resolve complex mechanical, electrical and hydraulic issues, work with technical support departments to resolve faults, mentor apprentices and maintenance teams, provide practical solutions and technical guidance on site
Seniority
Senior, hands-on IC