Implementation Engineer
Core
Lead client workshops to gather requirements, design solutions for platform configuration and integration, and support client releases.
Role type
Senior Implementation Engineer
Builds
Platform configurations and integrations for Ignition's proprietary front-end
Domain
Enterprise software implementation and integration
Required skills
Requirements gathering, solution design, platform configuration, integration design, technical story writing, estimation, testing, troubleshooting, stakeholder engagement, API understanding, application architecture knowledge
Preferred skills
Python, HTML, AWS, Git
Technologies
Ignition, JSON, HTML, Python, Postman, AWS, Git
Responsibilities
Lead client workshops to gather and document business and technical requirements, Turn requirements into solution designs covering both platform configuration and integration, Write technical stories and provide estimates to support delivery planning, Demonstrate solution functionality to client stakeholders, Configure the platform using Ignition's proprietary front-end, JSON, HTML, and Python, Document and implement integration changes and data-mapping requirements, Test configuration and integration changes using tools including Postman, Troubleshoot and debug defects in test and production environments, Support client releases, including writing release notes, Lead the resolution of production support tickets, Provide daily status updates and escalate risks and issues as soon as they arise, Work with stakeholders across Australia, the UK, and Ireland, including some early or late calls to cover time zones