Regional Operations Manager - VIC
Core
Regional Operations Manager supporting franchise partners and restaurant managers to drive performance, standards, and guest experience across a multi-site network.
Role type
Senior IC regional operations manager (QSR/Franchise)
Builds
Restaurant operations, team capability, and consistent standards across a growing franchise network
Domain
Quick Service Restaurant (QSR) / Franchise Operations
Required skills
Multi-site restaurant operations, commercial performance analysis (sales, labour, COGS, profitability), coaching and developing managers, conducting audits (5-Star, food safety), rollout of new menus/systems, stakeholder management, travel management
Preferred skills
Experience with franchise partners, leadership development, business improvement initiatives
Technologies
POS systems, audit tools, menu management systems
Responsibilities
Visit restaurants to improve standards and guest experience, review business performance metrics, complete monthly 5-Star and food safety audits, support new store openings, partner on local marketing and business improvements, maintain consistent training standards
Seniority
Senior, hands-on IC