Product Support Engineer
Core
Refurbish, service, and troubleshoot precision body scanning hardware; build prototypes and first article builds; provide field commissioning and support to clients.
Role type
hands-on product support engineer (hardware/mechatronics)
Builds
precision scanner hardware prototypes and first article builds
Domain
industrial hardware / mechatronics / body scanning technology
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, root cause analysis, mechanical component repair (gears, motors), cabling and electronic assembly, prototype building, field commissioning
Preferred skills
electromechanical equipment experience, automation equipment experience, formal design/quality management process experience, contract manufacturer environment experience
Technologies
precision scanners, electromechanical systems, automation equipment
Responsibilities
refurbish returned or in-service scanners; service mechanical parts and repair electronic assemblies; support prototype and first article builds; troubleshoot hardware and mechanical faults; perform verification activities and document results; travel to client sites for commissioning and support
Seniority
Junior to Mid-level, hands-on IC
