Director of Operations
Core
Hands-on operational leader ensuring safe, consistent, and financially responsible daily café operations while supporting a respectful, accountable team.
Role type
Café Manager
Builds
Café services, community activities, and a psychologically safe workplace
Domain
Hospitality / Food Service
Deliverable
product features
Required skills
Team leadership, rostering, food safety compliance, financial stewardship, stock management, conflict resolution, regulatory liaison
Preferred skills
Neurodiversity affirmation, inclusive culture building, crisis management
Technologies
Rostering and timekeeping systems, payment systems, shared document systems
Responsibilities
Coordinate opening, service, and closing routines; manage team recruitment, training, and performance; control labour budgets and rosters; oversee food safety and compliance programs; manage stock, suppliers, and financial records; handle customer feedback and operational issues.
Seniority
Mid-level, hands-on IC
