Claims Officer
Core
Investigate, assess, and resolve employee pay claims by analyzing employment and payroll records to ensure compliance with industrial instruments and legislation.
Role type
Claims Officer (Employee Relations)
Builds
Remediation outcomes for employee pay claims
Domain
Higher Education / Human Resources / Labor Law
Deliverable
client delivery
Required skills
Payroll record analysis, Industrial relations knowledge, Fair Work Act application, Claim assessment methodologies, Stakeholder liaison, Report generation
Preferred skills
Consultation skills, Analytical problem-solving, Discretion, Time management, Microsoft Excel proficiency