Team Leader
Core
Provide direct supervision, operational leadership, and clinical oversight for a team delivering relationship and family wellbeing services.
Role type
Senior Team Leader (Clinical & Operations)
Builds
Integrated client-focused services including complex case management, assessment, intake, risk screening, and critical incident response.
Domain
Social Services / Mental Health / Family Wellbeing
Deliverable
client delivery
Required skills
Team leadership, clinical decision making, performance management, complex case management, risk screening, operational planning, mentoring, data analysis
Preferred skills
Undergraduate qualification in Business, Social/Behavioural Sciences, or Law, experience managing multi-disciplinary teams, knowledge of community service provision theory
Responsibilities
Coordinate daily activities of service delivery staff, provide clinical guidance and duty of care oversight, implement regional operational plans, mentor and coach direct reports, support recruitment and professional development, utilize business data to drive operational improvements
Seniority
Senior, hands-on IC with team management