Family Support Worker
Core
Support families in public and Aboriginal housing to achieve safe, sustainable tenancies and build community connections.
Role type
Family Support Worker (IC)
Builds
Safer, stronger, and more resilient communities for children, young people, and families.
Domain
Social services / Housing / Community development
Deliverable
client delivery
Required skills
Strengths-based approach, tenancy rights guidance, household management coaching, community connection building, referral coordination, culturally safe practice, child-safe practice, record keeping
Preferred skills
Experience with complex needs (domestic violence, substance use, mental health), tenancy-related support experience, driver's licence, regional travel
Technologies
None stated
Responsibilities
Provide practical support aligned with individual case plans, guide clients on tenancy rights and responsibilities, coach on household management and daily living skills, help clients access support services, coordinate referrals to additional needs, maintain accurate records
Seniority
Mid-level, hands-on IC