Business Analyst
Core
Drive business improvement, process optimisation, data-informed decision-making, and organisational change across Water and Waste Services.
Role type
Senior Business Analyst
Builds
Improved ways of working, business systems, and digital solutions for community services
Domain
Local government / Utilities (Water and Waste)
Required skills
Process mapping, value chain analysis, workflow reviews, stakeholder engagement, data analysis, business case preparation, change management, project delivery
Preferred skills
Degree in Business/Commerce/IS/Engineering, Project Management qualification, Continuous Improvement certification, Local government or utilities experience
Technologies
None explicitly stated
Responsibilities
Lead business improvement initiatives through process mapping and value chain analysis; Facilitate workshops to identify business needs; Analyse operational, financial, and performance data; Drive organisational change and build team capability; Evaluate and enhance business systems and automation; Contribute to strategic projects and business cases