Group & Event Planning Manager
Core
Manage the planning and execution of group, conference, and social events to ensure client satisfaction and operational success.
Role type
Group & Event Planning Manager
Builds
Group and event experiences for clients and guests
Domain
Luxury hospitality / Event management
Required skills
Event planning, stakeholder liaison, complaint handling, revenue maximization, AV coordination, sales negotiation, multi-tasking, local market knowledge
Preferred skills
Prior experience in high-volume hotel or function center operations
Technologies
Computer systems
Responsibilities
Coordinate with operational departments for service execution during events, greet and manage client contacts throughout their stay, resolve issues and handle complaints, liaise with clients during planning stages, collaborate with sales and marketing for efficient planning, coordinate with AV companies and external suppliers, negotiate sales efforts for function space utilization, proactively upsell conference and F&B services
Seniority
Mid-level, hands-on IC