Field Service Technician- Far West NSW
Core
Maintain electronic gaming machines and venue management systems at customer sites through installation, repair, and preventative maintenance.
Role type
Junior Field Service Technician (gaming hardware)
Builds
Electronic gaming machines and venue management systems
Domain
Gaming industry / Hardware maintenance
Deliverable
physical/clinical work
Required skills
troubleshooting, fault-finding, preventative maintenance, equipment installation, customer service, time management, mobile device proficiency, manual handling
Preferred skills
technical field service experience, gaming industry knowledge, electronics/mechanical repair, diagnostic tools familiarity, WHS compliance experience
Technologies
field service management tools, mobile devices
Responsibilities
Perform scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site; Carry out equipment installation, removal, upgrades, modifications, and game changes; Investigate and resolve sophisticated system faults; Respond to service calls promptly; Accurately collect and report all activities using field service management tools; Ensure compliance with Company and venue WHS policies and regulations.