Administration Assistant
Core
Full-time onsite administrative support for a workplace health services team, managing files, scheduling appointments for injured workers, and handling customer service inquiries.
Role type
Administrative Assistant
Builds
Internal administrative workflows and client-facing support for injured workers
Domain
Healthcare / Workplace Health / Workers' Compensation
Deliverable
dashboards & analysis
Required skills
Office administration, appointment scheduling, file management, high-volume call handling, email management, Microsoft Office proficiency
Preferred skills
Healthcare administration experience, Workers' Compensation knowledge, Occupational Health and Safety (OHS) knowledge
Responsibilities
Answer telephone queries, maintain files (electronic and paper), schedule appointments for injured workers with consultants, create and manage files, handle funding requests, assist Consultants with report production, monitor and action emails, provide customer service to stakeholders