Patient Accounting Collections Specialist
Core
Support healthcare revenue cycle operations by following up on outstanding accounts receivable, resolving billing and payment issues, and ensuring timely reimbursement.
Role type
Patient Accounting Collections Specialist
Builds
Accurate collections and resolved billing disputes for healthcare providers and payers
Domain
Healthcare / Revenue Cycle Management
Required skills
Accounts receivable management, claim investigation, payer communication, documentation management, compliance with HIPAA/CMS standards, basic medical coding knowledge (ICD-10, HCPCS, CPT), familiarity with claim forms (UB-04, HCFA 1500, 837/835), proficiency in Epic, FinThrive, FISS/DDE, Microsoft Office
Preferred skills
Healthcare clerical or customer service experience, knowledge of revenue cycle processes, coordination of benefits, Medicare Secondary Payer Questionnaire (MSPQ)
Responsibilities
Manage accounts receivable follow-up for assigned work queues, contact insurance companies and patients to resolve claims, provide supporting documentation for claim processing, maintain timely follow-up and document account activities, identify payer issues and report findings, consult with team leads on complex claims, cross-train across Patient Accounting functions
Seniority
Entry-level, individual contributor
