Business Analyst
Core
Business Analyst driving modernization of Enterprise systems across eCommerce, Supply Chain, ERP, CRM, and Retail Operations.
Role type
Senior Business Analyst (Retail, Supply Chain, eCommerce)
Builds
Enterprise Business Systems (ERP, CRM, OMS), eCommerce platforms, and Retail Operations workflows
Domain
Retail, Supply Chain, Logistics, eCommerce, Enterprise Software
Deliverable
product features
Required skills
process mapping, requirements analysis, BRD creation, user story breakdown, API integration design, stakeholder management, workshop facilitation, data flow documentation
Preferred skills
experience with modernization projects, knowledge of retail operations, technical fluency
Technologies
ERP, CRM, OMS, eCommerce platforms
Responsibilities
Map and improve processes across retail operations, supply chain, and fulfillment; Lead workshops and discovery sessions to identify improvement opportunities; Define and document functional specs, data flows, and integration requirements; Partner with engineering and architecture to validate solution feasibility.
Seniority
Senior, hands-on IC