Network Support Engineer
Core
Troubleshooting, enhancing, and optimizing global network infrastructure for cloud services, AI computing, and edge platforms across 75+ countries.
Role type
Senior Network Support Engineer (Infrastructure & Operations)
Builds
Global network infrastructure including switches, routers, firewalls, load balancers, and wireless networks for cloud and TelCo clients.
Domain
Telecommunications, Cloud Infrastructure, Data Centers, Network Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
TCP/IP, BGP, OSPF, IS-IS, L2VPN, L3VPN, EVPN, MPLS, SRTE, VXLAN, network switching, routing, firewall management, root cause analysis, network monitoring, network architecture, LAN/WAN design, wireless network deployment
Preferred skills
CCNP/CCIE certification, large-scale data center construction and management, cross-functional project management, basic coding/scripting
Technologies
BGP, OSPF, IS-IS, L2VPN, L3VPN, EVPN, MPLS, SRTE, VXLAN, Dell, Arista, Nokia, Juniper
Responsibilities
Coordinate between support teams to identify root causes of network delivery problems; Create Root Cause Analysis (RCA) documents; Oversee network infrastructure operation including switches, routers, and firewalls; Conduct proactive network monitoring for performance and security; Architect and deploy sophisticated network systems (LAN, WAN, wireless); Provide advanced technical support for complex network issues; Oversee network project implementations; Maintain detailed records of configurations and procedures.
Seniority
Senior, hands-on IC