Licensing Officer
Hybrid
Core
Regulate the Victorian legal profession by licensing lawyers, overseeing service standards and conduct, handling complaints, investigating poor conduct, and managing trust accounts.
Role type
Regulatory licensing officer
Builds
Licensing decisions and regulatory oversight for Victorian lawyers
Domain
Legal regulation / Public administration
Deliverable
client delivery
Required skills
Legal practice knowledge, legislation interpretation, high-volume customer service, digital skills, confidentiality and privacy understanding
Responsibilities
Respond to enquiries from lawyers, law practices and the public; resolve regulatory matters; connect stakeholders with appropriate support; investigate poor conduct; oversee management of trust accounts.