Head of Product, Multi-Product Experience
Core
Own the strategy and outcomes for a seamless lifetime customer experience across a multi-product financing and spending platform for small businesses.
Role type
Head of Product (Strategy & Team Leadership)
Builds
Multi-product customer journeys and capabilities used by multiple product lines
Domain
Fintech / Lending / Small Business Finance
Deliverable
product features
Required skills
Multi-product customer experience strategy, Product team leadership, Engineering and Design partnership, AI-native development practices, Consumer-grade product building
Preferred skills
Fintech/lending domain expertise, Customer experience transformation, SME and consumer market exposure
Responsibilities
Set vision and strategy for customer experience evolution, Build capabilities and journeys for multiple product lines, Lead and develop a team of Product Managers, Partner with Engineering and broader leadership
Seniority
Senior, hands-on IC with team leadership