Store Manager - Harbour Town
Core
Lead day-to-day operations, inspire and develop a large retail team, and deliver outstanding customer experiences for a youth fashion brand.
Role type
Senior IC retail store manager
Builds
Retail store operations and customer experiences
Domain
Retail / Youth Fashion
Required skills
Store operations leadership, team coaching and development, sales performance management, cost and productivity management, rostering and budgeting, visual merchandising, recruitment and training, retail profitability analysis
Preferred skills
Hands-on shop floor and stockroom experience, adaptability in fast-paced environments, strong communication and feedback delivery
Technologies
POS systems, scheduling software, inventory management tools
Responsibilities
Lead day-to-day store operations with a strong and visible floor presence, Inspire, coach, and develop a large, diverse team to build future leaders, Deliver outstanding customer experiences in line with Universal Store service standards, Drive sales performance and store profitability through strong cost and productivity management, Manage rostering, budgets, and scheduling to achieve business and payroll targets, Maintain visual merchandising, presentation standards, and overall store efficiency, Recruit, train, and support team members through clear, honest, and constructive feedback, Uphold and role-model Universal Store's values, culture, and brand expectations