Multicultural Support Officer
Core
Support new arrivals to Australia in settlement, providing language assistance, cultural orientation, and practical life skills to build independence.
Role type
Multicultural Support Officer (Settlement & Integration)
Builds
Settlement pathways for migrants and refugees
Domain
Social Services / Migration Settlement
Deliverable
client delivery
Required skills
Language proficiency (English + community language), cultural consultancy, case management, facilitation, digital literacy, driving
Preferred skills
Swahili, Kinyarwanda, Tigrinya, Rohingya, Somali, driver's license, own vehicle, facilitation & training experience
Technologies
Microsoft Office, navigation tools, public transport systems
Responsibilities
Welcome and orientate new arrivals; provide language support for client interactions; transport clients to appointments and activities; assist with accommodation inspection and settlement; conduct orientation workshops; engage with ethnic and faith communities; write case notes and perform administration.
Seniority
Individual Contributor