Indigenous Outreach Workers x 2 – Chronic Conditions 50D
Core
Provide support and care coordination to improve access to health services for Aboriginal and Torres Strait Islander people in the South West region.
Role type
Indigenous Outreach Worker (Community Health)
Builds
Care coordination activities and client support within an allocated case load
Domain
Aboriginal health / Community health services
Deliverable
client delivery
Required skills
care coordination, interagency liaison, advocacy, culturally appropriate communication, community project development, data collection, case management
Preferred skills
front desk or medical reception experience, knowledge of Communicare or similar clinical database systems
Technologies
Microsoft Office, Communicare
Responsibilities
Provide support and care coordination activities within an allocated case load; act as primary contact point for clients referred to other medical services; support clients to attend appointments; liaise with other professionals and agencies for care coordination; advocate on behalf of clients for referrals and service access; document client care coordination activities; collect relevant organizational data; work alongside community groups to improve service access.
Seniority
Mid-level, hands-on IC