Product Manager (Identity Verification)
Core
Own and drive identity verification capabilities within a Customer Identity and Access Management (CIAM) transformation program, defining policies, processes, and customer journeys to balance seamless experience, fraud prevention, and regulatory compliance.
Role type
Product Manager (Identity Verification)
Builds
Vendor capabilities and integrations for document verification, biometric facial matching, liveness detection, and data validation across onboarding, account recovery, and high-risk transactions.
Domain
Digital Identity, KYC, Fraud, CIAM
Deliverable
production ML models | product features
Required skills
Product management in Digital Identity/KYC/Fraud/CIAM, identity proofing concepts (document/biometric/liveness verification), modern Identity Verification provider familiarity, privacy/fraud/security/regulatory knowledge, Agile delivery, stakeholder engagement in complex enterprise settings
Preferred skills
Experience with providers like Daon
Technologies
Daon, digital identity platforms
Responsibilities
Define business requirements, create consistent customer journeys, guide capabilities through testing and operational readiness, monitor verification success rates and fraud detection metrics, align business/technology/risk/legal/operational teams
Seniority
Mid-Senior, hands-on IC