Lead - Process Excellence
Core
Lead process excellence initiatives to map, analyze, and redesign workflows, establishing frameworks and governance to improve efficiency and stakeholder experiences across the organization.
Role type
Senior hands-on IC Process Excellence Lead
Builds
Process excellence frameworks, methodologies, and governance structures
Domain
Energy sector / Utilities / Regulated environment
Deliverable
product features
Required skills
Process mapping, process analysis, process redesign, continuous improvement methodologies, workshop facilitation, stakeholder management, change management, team leadership, prioritization
Preferred skills
Experience in banking, financial services, insurance, superannuation, telecommunications, infrastructure, government, or utilities
Technologies
None stated
Responsibilities
Facilitate workshops to map current-state processes and design future-state solutions; Establish and embed process excellence frameworks and governance; Lead process mapping, analysis, and redesign initiatives; Build and prioritize a pipeline of improvement opportunities; Partner with business leaders to clarify process ownership and embed improvements; Lead and support a small Process Excellence team
Seniority
Senior, hands-on IC