Recovery Officer – Remote
Core
Manage pre-litigated property recovery claims by investigating incidents, issuing liability demands, and negotiating resolutions with third parties and insurers.
Role type
entry-level claims management officer
Builds
resolved recovery claims for customer property damages
Domain
financial services / property insurance
Deliverable
client delivery
Required skills
outbound calling, written communication, liability assessment, invoice verification, dispute negotiation, Microsoft Office Suite
Responsibilities
manage claim portfolios from initiation to resolution, issue written liability demands, conduct outbound calls to third parties and insurers, review technical reports to assess liability, confirm quantum by matching quotes to invoices, negotiate disputes regarding liability and quantum